UserVoice: Online Help Desk and Feedback Software

UserVoice is a powerful Feedback and online help desk software. You can use this online knowledge base software to support your customers. It is specially designed for your growing business that aids you in keeping customer experience up on your list of must-dos. With this feedback and online helpdesk software, you can build better products with its all-in-one product management platform that makes it easy for you to nail product releases, prioritize features, and collect feedback.

UserVoice is built upon the driving force that with happy users who love your products, then you are also creating big business for yourself. That’s why UserVoice is also a customer support and product management software.

Other UserVoice features that you will love are:

• Building your custom roadmap based on real data – with customer metrics like customer satisfaction and revenue, define your roadmap. Validate you own ideas with customer feedback using the SmartVote technology of UserVoice.
• Get feedback from all the right sources – guiding your roadmap should not be based on arbitrarily collected data. It should come from reliable sources like across the enterprise from talking to sales and customer support, inside your applications by collecting customer feedback right from your app, and from your website with privately labeled online feedback forums.