Customer relations management (CRM) is a challenging field to work in, especially because of the variety of problems and issues that arise, and the personal touch that all these require. A simple solution is required, that can be easily managed to ensure efficiency and a quick response.
The Highrise App is excellent for Customer Relations Management, as it offers a limited set of basic contact management features. It is designed to be straightforward and easy to use.
Some of its simple yet effective features include:
- Capability to store and share contact information within a team using a central database of contact profiles.
- Sending emails directly to clients as well as storing all important emails by attaching them to contact profiles.
- Creating of tasks, and assigning them to team members. Tasks can also be tracked and reminders on email or SMS sent when necessary.
This app can import contacts from Outlook, Gmail, Excel and many other 3rd party apps. It allows you to attach documents and files when getting in touch with a customer. The advanced privacy features ensure that you fully control who gets access to any information that you share.
The pricing of this app starts at $24.00 per month, and it follows a subscription pricing model. You can test the app out through a free trial which requires no credit card. It is available in English and is web-based.