Helpdesk Software: SysAid Service Management

Customer service is now a 24/7 responsibility for any company that is operating online, and this requires an efficient cloud help desk software. SysAid is an app that is the ideal helpdesk software for any IT department.

This is helpdesk software that is used all over the world, which is evident by the fact that it is currently available in 42 languages and serves customers across 140 countries. It works by automating the service desk for your company: service desk automation.

In addition to this, the cloud helpdesk software also helps with management of software and hardware so that you are able to resolve IT issues in record time.

Some of the extensive features that you can find in SysAid include:

• A fully functional service desk.
• A survey platform allowing for the collection of customer feedback.
• Live chat with a service representative.
• Asset management for tracking equipment.
• Ticketing system to help manage service requests.

Pricing: There is a free version of this app available; however, to enjoy the astounding features of this helpdesk software, you should opt for the paid version at a one-time fee of $549.

This app is compatible with Android devices, iPhones and iPads.